We deliver worldwide with free shipping for all orders of €250 or more. Below this amount, a €10 charge applies, depending on the destination and package weight.
Please note that all deliveries can be made to the customer's home or workplace, after registering the address when ordering.
Delivery times are as follows:
Metropolitan France: Delivery within 24 hours after dispatch via Chronopost's Chrono 18 service. This service guarantees delivery the day after dispatch (excluding Sundays and public holidays).
Europe: Delivery between 48 and 72 hours after dispatch.
Please note that all orders totaling over €250 will benefit from free delivery, handled by our shipping partner DHL.
Real-time tracking is available online, and packages are delivered against signature for complete traceability. In case of absence, a new attempt will be made or an appointment may be made. If the package is not collected after two attempts, it will be left at a Chronopost collection point for 7 calendar days.
We do our best to avoid delays, but cannot be held responsible for any problems. Please notify us within three days of receipt of any delay, damage, or loss of the package.